Help centre
How can we help?
Quick answers about buying, selling, Scan & Pay, your wallet and staying safe. Can’t find it? Contact support from the app.
Contact
- Support tickets
- In the app, under Support. Our team replies in the same ticket.
- [email protected]
Getting started
What is P2PINR?
A peer-to-peer platform to buy, sell and spend USDT (BEP-20) with rupees over UPI. Verified merchants fill the orders, one clear rate applies to everyone, and every order runs through escrow.
How do I sign up?
Go to Create account and enter your email. We send a 6-digit code — no password needed.
Is P2PINR open now?
Yes. From time to time a feature may be paused for maintenance — the app always shows what is open.
Do I need to download an app?
No. P2PINR runs in your phone’s browser. You can add it to your home screen from the browser menu so it opens like an app.
Buying USDT
How do I buy USDT?
Enter the amount, pay the merchant’s UPI ID shown in the order within 7 minutes, and tap “I have paid”. The USDT reaches your wallet once the merchant confirms. How buying works.
What if the merchant doesn’t confirm my payment?
Keep your UPI reference and open a dispute from the order. The merchant’s USDT stays locked while our team checks your proof.
Is there a fee for buying?
0.10 USDT below 10 USDT, free from 10 USDT. Any fee is shown in the order before you pay.
Selling USDT
How do I sell USDT?
Deposit USDT (BEP-20), place a sell order and choose your UPI ID or bank account. A merchant pays you within 7 minutes. How selling works.
When should I confirm that I was paid?
Only after you see the money in your own bank or UPI app. Never confirm because of a screenshot, an SMS or a message from anyone.
The money didn’t arrive. What now?
Don’t confirm. Open a dispute from the order — your USDT stays locked while it’s checked.
Scan & Pay
What is Scan & Pay?
Scan any UPI QR, type the rupee amount and pay from your USDT balance. A verified merchant pays the shop in INR. How Scan & Pay works.
The shop says it didn’t get the money.
Report it from the order before it completes — orders complete 3 minutes after the merchant marks them paid. Your USDT stays locked while our team checks the UPI reference.
Deposits & withdrawals
Which network does P2PINR use?
USDT on BEP-20 (BNB Smart Chain) only. Sending other tokens or networks to your deposit address can lose the funds.
How long does a deposit take?
It’s credited after 15 network confirmations — usually a few minutes. The minimum deposit is 3 USDT.
What does a withdrawal cost?
0.70 USDT per withdrawal, from your balance — the address receives the full amount you enter. Minimum 10 USDT, up to 10,000 USDT a day.
Why is my withdrawal still processing?
Larger or unusual withdrawals get a security check before they are sent. Withdrawals are also locked for 24 hours after you change your security settings. You can follow the status in Wallet.
Account & KYC
Do I need KYC?
Not to get started. Buying: 1 – 15 USDT per order without KYC and 1 – 30 USDT with KYC. Selling: 1 – 200 USDT per order with or without KYC.
Which ID can I use?
Voter ID. The photo is taken live with your camera, together with a short selfie check.
How do I keep my account safe?
Turn on two-factor authentication in Settings → Security. Never share your sign-in code — our staff will never ask for it.
Safety & disputes
How does escrow work?
When an order starts, the USDT is locked. It’s released only when the person receiving the rupees confirms, or when our team resolves a dispute.
How does a dispute work?
Open it from the order. Both sides share proof in the dispute room and have 4 hours to settle it; after that our team reviews the evidence and decides. The USDT stays locked the whole time.
How do I avoid scams?
Use only the official site. Pay and get paid only through the order screen, from an account in your own name. Never confirm a payment you haven’t seen in your bank app. Read the Risk Disclosure before you trade.
Merchants
Want to fill orders yourself?
Verified merchants fill buy, sell and Scan & Pay orders from their phone. See how to become a merchant.
Still need a hand?
Open a support ticket in the app and our team replies in the same ticket.
Explore
More on P2PINR
Buy USDTPay rupees by UPI, get USDT in your wallet at a locked rate.Sell USDTTurn USDT into rupees, paid to your UPI ID or bank account.Scan & PayPay any shop’s UPI QR from your USDT balance.Fees & ratesToday’s live rates, every fee and every order limit.Become a merchantFill orders from your phone as a verified merchant.Apply for Creator ProgramCreators: share your link and earn up to 50% of our profit from the users you bring.Become a Liquidity PartnerKeep USDT in a Liquidity wallet and earn a fixed % on every order.